Terms & Conditions

Last Updated: July 19, 2025

1. Introduction

Welcome to [Your Company Name]. These Terms & Conditions ("Terms") govern your use of our website and the services we offer. By accessing or using our website, creating an account, or purchasing products from us, you agree to be bound by these Terms and all of our policies, including our Privacy Policy and Shipping & Delivery Policy, which are incorporated by reference.

Please read these Terms carefully. If you do not agree with these Terms, you must not use our website or services.

2. Eligibility and User Account

To use our services, you must be at least 18 years old and capable of entering into a legally binding contract under Bangladeshi law.

When you create an account with us, you agree to provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password. You agree to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Products and Pricing

• Product Information: We strive to be as accurate as possible in the descriptions and images of our products. However, we do not warrant that product descriptions, colors, or other content on the site are entirely accurate, complete, reliable, or error-free. The colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be accurate.

• Pricing: All prices are listed in Bangladeshi Taka (BDT) and are inclusive of any applicable VAT. We reserve the right to change the prices of products at any time without prior notice.

• Pricing Errors: In the event that a product is listed at an incorrect price due to a typographical error, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price.

4. Order Placement and Acceptance

By placing an order, you are making an offer to purchase a product subject to these Terms. All orders are subject to availability and confirmation of the order price.

An order is not considered accepted by us until the product has been dispatched. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our fraud avoidance department.

5. Payment

We offer multiple payment methods, including Cash on Delivery (COD), Mobile Financial Services (bKash, Nagad, etc.), and credit/debit cards through secure third-party payment gateways. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment instrument.

We do not store your sensitive financial details (like credit card numbers) on our servers.

6. Shipping and Delivery

All deliveries are governed by our Shipping & Delivery Policy. Please review this policy to understand our delivery processes, timelines, and charges. We are not liable for any delays in delivery caused by the courier service or circumstances beyond our reasonable control.

7. Returns, Refunds, and Cancellations

Our policies regarding order cancellations, returns, and refunds are outlined in our Returns & Refunds Policy. Please review it carefully to understand your rights and the procedures for returning a product. Products must be returned in their original condition as specified in the policy to be eligible for a refund or exchange.

8. Intellectual Property

All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and software, is the property of [Your Company Name] or its content suppliers and is protected by Bangladeshi and international copyright laws. You may not use, reproduce, distribute, or display any portion of this site without our prior written permission.

9. User Conduct and Prohibited Activities

You agree not to use this website for any of the following purposes:

• To conduct any activity that is unlawful, fraudulent, or harmful.

• To post or transmit any material that is defamatory, offensive, or otherwise objectionable.

• To infringe upon the intellectual property rights of others.

• To upload viruses or any other type of malicious code.

• To collect or track the personal information of others.

• To interfere with the security features of the service.

We reserve the right to terminate your use of the service for violating any of the prohibited uses.

10. Limitation of Liability

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; or (c) unauthorized access, use, or alteration of your transmissions or content.

11. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or relating to these Terms will be settled in the competent courts of Dhaka, Bangladesh.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will post the updated terms on this page and update the "Last Updated" date. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: [Your Email Address]
Phone: [Your Phone Number]